How do I approve a sickness request from an employee?

When an employee has reported a sickness, there are three main ways to access the request:

  1. You can find the request in your “My Alerts” page. From here, locate the alert and click on the “View Request” button to go to the absence request page.
  2. You can also find the alert on homepage of the Employee record. Select the “Employees” option from the main menu, then navigate to the employee you wish to view and click on the “View” button for that employee. On the View Employee page, in the “Tasks and Alerts” panel, locate the alert relating to the absence request and click the “View” button. On the Alert Details page that is shown, click on the “Go To Request” button to view the request.
  3. From the employee record homepage, open the Employee Menu by clicking on the arrow on the right-hand side of the menu and select “Absences”, then select the “View Sickness Requests” link at the top of the page. Here you will see a list of open requests. Click on the “View” button next to the request to view the request details.

When the request is shown, you will see the date and time the request was made and details of the requested sickness. Beneath that, a table detailing the dates requested show which days the employee is working, which days are public holidays and which days are non-working days, along with an hourly calculation for each day according to the employee’s working hour patterns.

Beneath that is a textbox containing the total number of hours to apply to this sickness absence. If required, you may edit this total.

Finally, if the employee has provided a sick note to cover this absence, you can download it from the download button provided.

To approve the request and apply the sickness, click on the “Approve” button, or click the “Reject” button to deny the sickness request.

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